Privacy Policy

1. Information We Collect

We may collect the following information:

Personal Information

• Name
• Mobile number
• Email address
• Address
• Profile photo
• Identity verification details
• Bank or payment information where applicable

Operational Information

• Booking details
• Service history
• Attendance records
• GPS/location data
• Call and communication records
• Payment and transaction details
• Device and app usage information

Business Information

• Farm details
• Crop information
• Machinery details
• Workforce details
• Supplier information
• Delivery and logistics information

2. How We Use Information

We may use collected information for:

• User registration and verification
• Service coordination
• Workforce deployment
• Payment processing
• Operational management
• Customer support
• Fraud prevention
• Platform analytics
• Service improvements
• Marketing and promotions
• Legal and regulatory compliance

3. Location Data

The Platform may collect real-time location data for:

• Workforce coordination
• Attendance verification
• Delivery tracking
• Operational monitoring
• Fraud prevention
• Safety and dispute resolution

Users consent to such location tracking while using the Platform.

4. Communication Consent

By using the Platform, users consent to receive calls, SMS, WhatsApp messages, emails, push notifications, and automated communication related to bookings, operations, payments, promotions, support services, and platform updates.

Users may opt out of promotional communication where legally applicable.

5. Sharing of Information

AMSHA may share information with:

• Farmers
• Workers
• Labour suppliers
• Machinery providers
• Drone operators
• Logistics providers
• Financial institutions
• Insurance providers
• Government authorities
• Technology partners
• Legal or regulatory authorities

Information may be shared only as reasonably necessary for Platform operations, compliance, or dispute resolution.

6. Data Storage & Security

We implement commercially reasonable security measures to protect user data.

However, no digital platform can guarantee complete security. Users acknowledge that transmission of information over the internet carries inherent risks.

7. Third-Party Services

The Platform may integrate with third-party services including payment gateways, analytics tools, messaging providers, insurance providers, financing partners, and logistics services.

AMSHA is not responsible for third-party privacy practices. Users are encouraged to review applicable third-party policies.

8. Data Retention

AMSHA may retain user information for operational purposes, legal compliance, dispute resolution, fraud prevention, and business analytics even after account deactivation where permitted by law.

9. User Rights

Users may request:

• Access to personal information
• Correction of inaccurate data
• Account deactivation

subject to operational, legal, and regulatory requirements.

10. Children's Privacy

The Platform is not intended for individuals below 18 years of age. AMSHA does not knowingly collect information from minors.

11. Policy Changes

AMSHA reserves the right to modify this Privacy Policy at any time. Updated policies become effective upon publication on the Platform.